Returns & Exchanges
At Vice Press, we want you to love your home decor, but if you are not completely satisfied, we offer a 30-day window for returns and exchanges. Items must be in their original packaging and unused condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack the items in their original shipping box, ensuring all protective padding is included to prevent damage during transit.
- 3.Label and Ship
Attach the prepaid shipping label provided via email to the outside of the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.